Quality


At KCPL, we take pride in our work and strive for excellence, leading to results that speak of quality.

  • Our prime focus is to meet the client's requirements and to strive to exceed their expectations
  • We strive to improve processes and methodologies to achieve consistent and predictable results. KCPL aspires for zero-defect by creating an environment of quality awareness, rather than relying on inspections
  • We endeavour to effectively use Total Quality Management and six sigma tools to become the clients' most preferred choice by attaining excellence in quality and through timely completion of projects
  • We believe in recognition and empowerment, as well as enhancement of skills, to facilitate active and positive engagement of our people in achieving organizational objectives
  • We keep ourselves updated with the latest in equipment and technical know-how
  • We endeavour to eliminate process wastage through lean construction
  • We adapt to challenging and ever-changing conditions without compromising on due process
  • We evaluate performance through various statistical tools and take timely decisions in pursuit of efficiency

Safety


KCPL endeavours to achieve “ZERO reportable injuries” at each site.

At KCPL, paramount importance is given to safety at every juncture, every step of the way. The company advocates efforts to achieve 'ZERO reportable injuries' at each work front.

The company has undertaken several initiatives over the years to improve safety performance, including mandatory induction and training programmes, tool box talks, demonstration of usages of personal protective equipment etc.

Besides these initiatives, KCPL has undertaken the Proactive Safety Observation Programme (PSOP) which has brought about a paradigm shift in the way safety is observed at all project sites. The PSOP programme analyses the causes of possible accidents, near-misses, unsafe conditions & unsafe acts. Each of these causes is systematically reported and pre-emptive actions are taken to mitigate the chances of an accident.

Going one step further, the company has added a new dimension to its safety programme by introducing the Behaviour-based Safety Programme. Behaviour-based Safety (BBS) emphasizes that employees need to take ownership of their own behaviour. If they behave in an unsafe manner, they are repeatedly made to correct themselves. Both safe and unsafe behaviours are recorded and displayed as learning opportunities. BBS emphasises that unsafe conditions are created by unsafe behaviours.

The purpose of BBS is to identify both safe and at-risk behaviours, identify possibilities for injury, communicate the risk and help identify safer solutions. A BBS steering committee monitors its progress. The feedback process reinforces the use of safe behaviours and helps us determine why certain at-risk behaviours were carried out. Collecting information about at-risk behaviour helps management determine the root cause of such behaviour and helps in developing an action plan to remove the mental barrier causing this behaviour.